Privacy & Refund Policy · The Winning Heart Masterclass

This page explains how we handle your information when you visit this website or purchase The Winning Heart Masterclass, and the terms of our refund guarantee. By using this site or buying the masterclass, you agree to the policies below.

Privacy Policy

Who we are

This website and The Winning Heart Masterclass are operated by Antano & Harini (Innate Capabilities), based in Chennai, India. For any privacy or refund request, contact us at support@innatecapabilities.com.

Information we collect

Details you give us: your name, email address and phone number when you fill in a form on this page.
Payment details: when you buy, your payment is processed securely by our payment provider, Razorpay. We do not see or store your full card, UPI or bank details.
Usage and device data: pages viewed, links clicked, approximate location, browser and device type, and referral information, including advertising click identifiers such as Google Click ID.
Cookies and similar technologies used to run the site, remember your session and measure our advertising.

How we use your information

To deliver the masterclass recordings and give you access to what you purchased.
To send you the emails, reminders and updates related to your purchase or your request.
To process your payment and issue any refund.
To measure, improve and target our marketing and advertising.
To respond to your questions and provide support.

How your information is shared

We do not sell your personal information. We share it only with the service providers that help us run this business, and only so they can perform their service, including:

Razorpay for payment processing.
Customer.io for email delivery and communication.
Google and Meta for analytics and advertising measurement.

We may also disclose information if the law requires it.

Cookies and tracking

We and our providers use cookies and pixels to keep the site working, understand how it is used, and measure our ads. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

Data security and retention

We take reasonable steps to protect your information and keep it only for as long as needed for the purposes above or as the law requires.

Your rights

You can ask us to access, correct or delete your personal information, or to stop sending you marketing emails, at any time. Email support@innatecapabilities.com and we will act on your request. Every marketing email also has an unsubscribe link.

Children

This masterclass and website are intended for adults. We do not knowingly collect information from children without the consent of a parent or guardian.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its updated date.

Refund & Cancellation Policy

7 day money back guarantee. Every rupee back. No questions asked.

Join today and start watching. If within 7 days of your purchase you do not feel The Winning Heart Masterclass is right for you, email support@innatecapabilities.com and we will refund every rupee you paid. No forms, no questions, no hard feelings.

Refunds are sent back to your original payment method. Please allow a few working days for your bank or payment provider to process the return. After 7 days from the date of purchase, the sale is final.

The Winning Heart Masterclass is a digital product delivered as instant access recordings. Your access begins as soon as your payment is confirmed.

A Note On Terms

The recordings, materials and content of The Winning Heart Masterclass are for your personal use. Please do not copy, share, resell or redistribute them. This masterclass supports personal and professional evolution and does not provide medical, legal or financial services, and results vary from person to person.

← Back to The Winning Heart Masterclass